FAQs
If you cannot find what you need, contact us and we will be happy to help with sizing, fit and styling.
Orders and Payments
Can I change or cancel my order?
Can I change or cancel my order?
If you need to change or cancel, contact us as soon as possible and we will do our best to help. Once an order has been dispatched, we may not be able to make changes.
I did not receive an order confirmation email, what should I do?
I did not receive an order confirmation email, what should I do?
Check your junk or promotions folder first. If it is not there, contact us and we can confirm your order.
What payment methods do you accept?
What payment methods do you accept?
We accept secure online payment at checkout. If you have any issues, contact us and we will help.
Do you offer gift cards?
Do you offer gift cards?
If gift cards are available on the website, you can purchase one online. If you need help choosing, contact us.
Delivery
Where do you deliver to?
Where do you deliver to?
We deliver across Ireland, including Northern Ireland. If you need shipping outside Ireland, contact us and we will help.
How long does delivery take?
How long does delivery take?
Delivery typically takes 3 to 5 working days, excluding weekends and bank holidays.
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Returns and Exchanges
What is your returns policy?
What is your returns policy?
Returns on full priced items are accepted within 14 days of your order date, provided items are unworn, in original condition, with tags attached. Full details are on our Delivery and Returns page.
Do you accept returns on sale items?
Do you accept returns on sale items?
Sale items are not eligible for return or exchange.
Do you offer exchanges?
Do you offer exchanges?
If you need a different size, contact us and we will do our best to help, subject to availability. Full returns terms apply.
Sizing, Fit and Styling Help
I am not sure what size to choose, can you help?
I am not sure what size to choose, can you help?
Yes. If you are unsure, contact us and we will happily help with sizing and fit.
What sizes do you stock?
What sizes do you stock?
We stock sizes 8 to 18 across our collections, subject to availability by style.
I saw something on Instagram, is it on the website?
I saw something on Instagram, is it on the website?
We do our best to upload new arrivals quickly. If you cannot find an item, contact us and we will help.